STRUCTURE:BODY:ROOF AND PILLARS
Component
STRUCTURE:BODY:ROOF AND PILLARS
What could happen
A detached roof panel can become a road hazard, increasing the risk of a crash.
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Models and years in the notice
2014, 2015, 2016, 2017, 2018, 2019, 2020
Possible match — check yours.
This recall may affect your vehicle — check by VIN on the official NHTSA lookup before you drive to a dealer.
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