Volkswagen Group of America, Inc.
BACK OVER PREVENTION:SOFTWARE
Component
BACK OVER PREVENTION:SOFTWARE
What could happen
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Summary
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Models and years in the notice
2021, 2022, 2023
Possible match — check yours.
This recall may affect your vehicle — check by VIN on the official NHTSA lookup before you drive to a dealer.
Check your VIN at nhtsa.gov →More recalls for Volkswagen Group of America, Inc.
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