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NHTSAVehicles2024-06-27Campaign 24V482000

Toyota Motor Engineering & Manufacturing

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Component

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

What could happen

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Models and years in the notice

2024, 2025

Possible match — check yours.

This recall may affect your vehicle — check by VIN on the official NHTSA lookup before you drive to a dealer.

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