SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Component
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
What could happen
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Summary
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Models and years in the notice
2023, 2024
Possible match — check yours.
This recall may affect your vehicle — check by VIN on the official NHTSA lookup before you drive to a dealer.
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